Shipping policy
SHIPPING POLICY
Last updated: September 2023
Thank you for shopping at Rebel Nomad! We strive to provide a seamless and enjoyable shopping experience, including prompt and reliable shipping services. This Shipping Policy outlines important information regarding our shipping practices. Please read this policy carefully before placing an order. If you have any questions or concerns, feel free to contact us at hello@rebelnomadapparel.com
SHIPPING DESTINATIONS
We are delighted to offer worldwide shipping. Whether you reside in Europe, the United States, or any other part of the world, we will make every effort to ensure your order reaches you.
SHIPPING TIMES
We understand the excitement of receiving your order promptly. Once your order is placed and payment is verified, we will process and dispatch it within 1-2 business days. Please note that business days do not include weekends or public holidays. Shipping times may vary depending on the shipping destination, customs clearance, and other factors beyond our control.
We are committed to informing you of any significant delays affecting your order.
SHIPPING METHODS AND PROVIDERS
We partner with reputable shipping providers to ensure your orders' safe and timely delivery. The specific shipping provider and method will depend on the shipping destination and the product's nature. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
SHIPPING COSTS
We offer free worldwide shipping on all orders. The customer is responsible for any applicable customs duties, taxes, or fees imposed by the destination country.
ORDER TRACKING
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. Please note that tracking information may take some time to update and become available after your order has been shipped.
SHIPPING ADDRESS
Please ensure that the shipping address provided during checkout is accurate and complete. We will not be held responsible for any delays or non-delivery resulting from the customer's incorrect or incomplete address information. If you need to change your shipping address after placing an order, please get in touch with us immediately. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed for shipping.
LOST OR DAMAGED PACKAGES
While we take utmost care in packaging and shipping your orders, occasionally, packages may need to be recovered or damaged during transit. If your parcel does not arrive within the estimated timeframe or arrives in a damaged condition, please get in touch with us immediately at hello@rebelnomadapparel.com. We will work with the shipping provider to resolve the issue and ensure a satisfactory outcome.
CUSTOMS & DUTIES
The destination country may impose international orders, customs duties, taxes, or other fees. These additional charges are the customer's responsibility and are not included in the product or shipping prices. Please check with your local customs office or relevant authorities for more information regarding customs regulations and potential charges.
ORDER CANCELLATION
If you wish to cancel your order, please get in touch with us as soon as possible. We will make every effort to accommodate your request. However, please note that your order cannot be canceled if it has already been processed and shipped.
CONTACT US
If you have any further questions or concerns regarding our Shipping Policy, please don't hesitate to contact us at hello@rebelnomadaparel.com. We will be happy to assist you and provide any additional information.
Please note that this Shipping Policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates or modifications.
We appreciate your trust and support in choosing Rebel Nomad for your apparel needs. We look forward to serving you and ensuring a smooth shipping experience.
Thank you for choosing Rebel Nomad. We appreciate your support and hope you enjoy your experience with us!